CareBot
Patient Relationship Management
CareBot is an AI-powered chatbot that enhances patient management by offering 24/7 support. It efficiently handles inquiries, triages urgent cases, and links patient profiles to communication platforms like WhatsApp. By providing personalized and context-aware responses, CareBot empowers pharmacies to optimize their operations, improve patient engagement, and deliver high-quality care seamlessly.
Main Features
Patient Profile Linking
Integrate the chatbot with PharmCare to link patient profiles to WhatsApp, enabling instant retrieval of prescription history and preferences for tailored responses.
Customer Feedback Collection
The chatbot prompts customers for feedback after interactions, collecting responses that feed into a dashboard for actionable insights for pharmacies.
Suggested Reply
Performance Insights
A real-time analytics dashboard tracks chatbot performance, including response times, resolution rates, and user engagement, enabling pharmacies to optimize operations.
Knowledge Improvement
Link the feedback system to the knowledge database; the chatbot flags missing Q&A items and learns from pharmacist responses to evolve.
AI Conversation Summary
Incorporates an electronic prescription book feature, enabling pharmacies to maintain a secure and organized record of all electronic prescriptions received.
Funder
Co-creation Partner
Technology Partner
Unlock the potential of your pharmacy with CareBot
Empower your operations and provide exceptional care seamlessly — partner with us today and elevate your pharmacy experience!